Last updated: [17 Feb 2026]
These Terms and Conditions (“Terms”) govern your access to and use of Dr Dynamics - My purchase order - security pack (the “Solution”) for Microsoft Dynamics 365 Finance & Operations / Supply Chain Management (“Dynamics 365”). By downloading, installing, accessing, or using the Solution, you (“Customer”, “you”) agree to these Terms.
These Terms are between you and Dr Dynamics Ltd (“Provider”, “Dr Dynamics”, “we”, “us”). Microsoft is not a party to these Terms.
1) Scope of the Solution
The Solution provides security controls intended to restrict purchase order visibility so that users can view only purchase orders within their permitted scope (e.g., their own purchase orders), as configured by Customer. The Solution does not replace Customer’s governance, segregation of duties design, internal controls, or compliance obligations.
2) Supported products and versions
Supported apps/modules: Finance and Supply Chain Management
Supported versions: 10.0.46 and higher
Environments: Any (production and non-production)
3) License, metric, and permitted use
3.1 License grant. Subject to these Terms and the marketplace Order, Provider grants Customer a non-exclusive, non-transferable, revocable license to install and use the Solution for Customer’s internal business purposes within Customer’s Dynamics 365 tenant.
3.2 License metric. Unless otherwise stated in the marketplace Order, licensing is per tenant.
3.3 Restrictions. Customer must not:
reverse engineer, decompile, or disassemble the Solution except where permitted by applicable law;
copy, modify, or create derivative works of the Solution except as permitted by law or explicitly allowed in Documentation;
resell, sublicense, distribute, rent, lease, or otherwise make the Solution available to third parties.
3.4 Third-party components. If the Solution includes third-party components, those components are governed by their respective licenses.
4) Free trial
4.1 Trial term. The Solution may be offered with a 14-day free trial (the “Trial”). The Trial starts on the date the Solution is first installed or first used (whichever occurs first), unless the marketplace Order states otherwise.
4.2 End of trial. At the end of the Trial, Customer must either:
purchase/activate a paid subscription via the marketplace Order to continue using the Solution, or
remove/uninstall/disable the Solution and stop using it.
4.3 Trial provided as-is. During the Trial, the Solution is provided as-is and Provider may limit or change Trial functionality at any time.
5) Customer responsibilities
Customer is responsible for:
maintaining appropriate Dynamics 365 licensing and access rights;
configuring the Solution appropriately (including roles, duties, privileges, user assignment rules, and exceptions);
testing changes and updates in non-production environments prior to production use;
ensuring that use of the Solution aligns with Customer’s policies and compliance requirements.
6) Support and updates
6.1 Support contact. Support requests should be submitted to: ku.oc.scimanydrd%40troppus.
6.2 Support hours. Mon–Fri 09:00–17:00 UK time, excluding UK public holidays.
6.3 Response target. Provider will use reasonable efforts to provide an initial response within 1 business day.
6.4 Fix commitment. For verified defects in the Solution, Provider will use reasonable efforts to provide a fix, patch, or workaround within 30 days, depending on severity and release practicality.
6.5 Exclusions. Support does not include (unless separately agreed in writing):
changes to Customer-specific security design beyond the Solution’s intended configuration;
customizations or bespoke development not part of the Solution;
training, data cleansing, or business process redesign;
issues caused by third-party solutions, customer modifications, or platform changes outside the Solution.
6.6 Updates. Provider may release updates from time to time. Customer is responsible for deploying updates and verifying compatibility in its environment.
7) Data, privacy, and security
7.1 Customer Data stays in the tenant. The Solution is designed to run within Customer’s Dynamics 365 environment. The Solution does not transmit Customer Data outside Customer’s tenant.
7.2 Support access. Provider does not require standing access to Customer environments. If troubleshooting requires access, Customer may grant temporary access only with Customer’s explicit consent.
7.3 Data protection. Each party will comply with applicable data protection laws. Provider does not provide a separate DPA as standard for this Solution.
7.4 Security. Customer is responsible for securing its tenant, accounts, and administrative access. Provider is not responsible for security issues caused by Customer misconfiguration, weak access controls, or changes outside the Solution.
8) Confidentiality
Each party may receive the other’s confidential information. The receiving party will protect it using reasonable care and use it only as needed to perform under these Terms. Confidentiality obligations do not apply to information that is publicly available, independently developed, or rightfully obtained from a third party.
9) Intellectual property
Provider retains all intellectual property rights in and to the Solution and Documentation, including any updates and improvements. Customer receives only the limited rights expressly granted in these Terms.
10) Warranties and disclaimers
10.1 Authority. Provider warrants it has the right to grant the license described in these Terms.
10.2 As-is. Except as expressly stated, the Solution is provided “as is” and “as available”. Provider disclaims all other warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10.3 Security outcomes depend on configuration. Customer acknowledges that access control outcomes depend on Customer configuration, role design, and governance. Provider does not warrant that the Solution will prevent all unauthorized access in every scenario.
11) Limitation of liability
11.1 No indirect damages. To the maximum extent permitted by law, Provider will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, or data.
11.2 Liability cap. To the maximum extent permitted by law, Provider’s total aggregate liability arising out of or related to the Solution will not exceed the fees paid by Customer for the Solution in the 12 months preceding the event giving rise to the claim.If the claim arises during a free Trial where no fees were paid, Provider’s total aggregate liability is limited to £100.
11.3 Non-excludable liability. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
12) Termination
12.1 These Terms apply during the subscription term stated in the marketplace Order.
12.2 Provider may suspend or terminate Customer’s license if Customer materially breaches these Terms and fails to cure within 30 days of written notice.
12.3 Upon termination or expiry, Customer must stop using the Solution and remove/uninstall/disable it where reasonably practicable.
13) Compliance and export controls
Customer agrees to comply with applicable laws, including export control and sanctions laws, regarding use of the Solution.
14) Refunds
Refunds (if any) are handled in accordance with the applicable Microsoft marketplace purchase terms and policies and the marketplace Order.
15) Governing law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction, except where mandatory local law requires otherwise.
16) Contact
Dr Dynamics Ltd (UK)Support: ku.oc.scimanydrd%40troppus
Website: drdynamics.co.uk