Services

Advisory, Delivery and Support for Dynamics 365 Finance & Operations

Advisory for de-risking projects
Delivery for targeted change
Support for keeping D365 stable after go-live

Whether you are planning a D365 implementation, improving an existing solution, or trying to stop support issues from eating your week, Dr Dynamics provides practical help across the full lifecycle of Dynamics 365 Finance & Operations.We work hands-on, keep things clear, and focus on outcomes that actually matter: lower risk, better processes, cleaner solutions, and a system your teams can rely on.

Three ways we help

Advisory

Independent guidance for teams that want clarity before making expensive decisions.

Our advisory services help you assess risks, challenge assumptions, review solution design, and create a practical roadmap before build, rollout, or go-live. This is ideal when you need an experienced second opinion, more confidence in your direction, or a clear view of what needs fixing first.




Typical outcomes:

    Better design decisions

    Early identification of risks and gaps

    Stronger go-live readiness

    A clearer remediation plan

Delivery

Focused delivery for organisations that need improvements, rollout support, or controlled change in D365 F&O.

Not every requirement needs a giant programme wrapped in twenty layers of governance and a weekly meeting about the meeting. We deliver targeted workstreams such as enhancements, process redesign, automation, module expansion, reporting improvements, integrations, and sensible customisations — with a strong preference for standard functionality wherever it fits.


Typical outcomes:

    Faster progress on priority improvements

    Less manual effort

    Cleaner solution design

    Reduced customisation debt

Support

Ongoing support to keep D365 stable, usable, and continuously improving after go-live.

Once the system is live, the work changes rather than disappears. We help with troubleshooting, root-cause analysis, performance tuning, update planning, environment management, user support, training, and continuous improvement. The goal is simple: keep the platform healthy without turning every support ticket into a small-scale ERP project.


Typical outcomes:

    Faster issue resolution

    Better system performance

    More confident users

    Steady improvement without chaos

How we work

We aim to keep engagements straightforward, senior-led, and useful from day one.

Practical first

We focus on the real constraint, not just the symptom. That may be process, data, configuration, security, integration, environment setup, or custom code.

Standard where possible

We favour standard Dynamics 365 capabilities first, then extend only where there is a clear business case.

Hands-on delivery

You work directly with experienced D365 Finance & Operations expertise, not a chain of relays pretending to be a project team.

Clear outputs

Whether the engagement is advisory, delivery, or support, you should finish with something tangible: a plan, a fix, a cleaner process, a working solution, or a clearer route forward.

  • Clients typically come to us when they need support in one of these situations:● A project needs independent review before it creates bigger problems● A live system needs targeted improvements or additional capability● Users are struggling with process pain points or low adoption● Support issues are recurring and nobody is addressing root causes● Too much customisation is making upgrades and change harder● Internal teams need a senior D365 specialist to accelerate progress

  • Depending on your need, we can support you through:● Short advisory or delivery sprints● Focused assessments and review packages● Workstream leadership● Embedded architect or senior consultant support● Ongoing support retainers● Targeted optimisation and improvement packs● If you already have an implementation partner, we can also work alongside them to provide independent oversight, specialist delivery, or additional capacity where needed.

  • Dr Dynamics combines architecture thinking, hands-on delivery, and practical support experience across Dynamics 365 Finance & Operations.
    That means you do not just get slideware, vague recommendations, or a beautifully documented problem. You get clear thinking, pragmatic action, and a focus on making D365 work better in the real world.

  • ● Choose Advisory if your project needs an independent review or risk check● Choose Delivery if you need enhancements, rollout support, or process redesign● Choose Support if your live system needs issue resolution, optimisation, or continuous improvement