Last updated: 17 February 2026

Dr Dynamics Ltd ("Dr Dynamics", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use and protect personal data in connection with our apps and services, including our solutions for Microsoft Dynamics 365 (the "Services"). By using our Services, you agree to this Policy.

Information We Collect
We may collect personal data that you or your organisation provide when you register, subscribe or contact us. This may include names, contact details, company information, job titles, billing details and any other information you choose to provide.

We also collect technical data such as device identifiers, IP addresses, log information and usage data to help us operate and improve our Services. Our apps run within your Dynamics 365 environment; we do not access your business data except as needed to provide support or telemetry.

How We Use Information
We use personal data to:
- provide, operate and maintain our Services;
- process transactions and manage billing;
- respond to queries and provide support;
- communicate updates and important information about the Services;
- improve our products and develop new ones; and
- comply with legal obligations.

We rely on the legal bases of performance of a contract, legitimate interests (such as improving and securing our Services) and compliance with law.

Data Sharing and Disclosure
We do not sell or rent personal data. We may share information with:
- service providers and partners who help us operate our business, such as hosting and payment processors, under confidentiality obligations;
- Microsoft, to the extent necessary to operate our apps in your Dynamics 365 tenant; and
- professional advisers, regulators or authorities when required by law or to protect our rights.
We may also share aggregated or anonymised data that does not identify individuals.

Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. We use secure connections and restrict access to authorised personnel. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Cookies and Tracking
Some of our websites and apps may use cookies or similar technologies to remember your preferences, analyse traffic and improve user experience. You can manage cookies through your browser settings. For more information, see our cookie policy.

Data Retention
We retain personal data for as long as necessary to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes and enforce agreements. We may keep anonymised or aggregated data indefinitely.

International Transfers
We are based in the United Kingdom. Our service providers may be located in other jurisdictions. Where personal data is transferred outside the UK or European Economic Area, we ensure appropriate safeguards such as standard contractual clauses.

Your Rights
Depending on your location, you may have rights to access, correct, delete or restrict your personal data, object to certain processing, obtain a copy of your data, or withdraw consent. To exercise your rights, please contact us at .ku.oc.scimanydrd%40troppus You also have the right to lodge a complaint with a supervisory authority.

Children
Our Services are intended for business users and are not directed at children under 16. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will delete it.

Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Policy periodically.

Contact Us
If you have questions or concerns about this Policy or our privacy practices, please contact:
Dr Dynamics Ltd
ku.oc.scimanydrd%40troppus
drdynamics.co.uk