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Support that keeps D365 F&O running smoothly

Expert support services for Dynamics 365 Finance & Operations — rapid issue resolution, performance tuning and continuous improvements, delivered by experienced consultants.

Support services we provide

We keep your Dynamics 365 F&O environment running smoothly with expert support and maintenance.

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Issue resolution & troubleshooting

Rapid resolution of system issues, bugs, and errors to minimize downtime.

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Performance tuning & optimization

Improve system performance and optimise processes for efficiency and accuracy.

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User support & training

Provide end-user assistance and role-based training to improve adoption and productivity.

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Environment management & updates

Manage environments, apply updates & hotfixes, and monitor integrations to keep your D365 F&O healthy.

Support engagement options

Choose the model that fits your needs

Support Sprints (2–6 weeks)

Fixed objective, clear scope, working output for quick wins and targeted improvements

Service desk retainer

Ongoing monthly support for issues, maintenance, and expert guidance

Embedded consultant

A senior consultant joins your team to provide continuous support and governance

Health check & performance tuning

Regular system assessments and tuning to maintain optimal performance

Training & adoption support

Role-based training and adoption services to empower your users

Incident rescue & recovery

Rapid triage and resolution for critical incidents and project issues

Customised support package

A tailored combination of advisory, support, training, and optimisation to match your specific objectives and budget.

Automation & process optimisation

Identify and automate routine tasks, streamline processes, and integrate Power Automate for better efficiency.

Add-on services & productised packs

Targeted packages that accelerate value from your D365 F&O estate

Enhancement backlog triage

Turn a messy wishlist into an ordered, costed, deliverable roadmap

De-customisation audit

Structured review of customisations with retire/replace/retain plan

Month-end close accelerator

Targeted fixes for posting performance, reconciliation pain, approvals, and control gaps

Environment & ALM setup pack

DevOps hygiene: branching strategy, build/release pipelines, deployment approach, and release governance

Integration health check

An integrated approach to strategy and integration.

IT

We help companies make better technology decisions.

Private Equity

We work across debt, real estate, and hedge funds.

Market Research

Turning sustainability into lasting business value.